What was found
ROW 33 LEFT SIDE, PASSENGER REPORTED HOT AIR FROM FLOOR VENT. FOUND CRACKED DUCT FOR APU AIR SUPPLY & BULK CARGO HEAT AT BS 1197. REMOVED AND REPLACED THE DUCT. LEAK CHECKED OK.
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
ROW 33 LEFT SIDE, PASSENGER REPORTED HOT AIR FROM FLOOR VENT. FOUND CRACKED DUCT FOR APU AIR SUPPLY & BULK CARGO HEAT AT BS 1197. REMOVED AND REPLACED THE DUCT. LEAK CHECKED OK.