As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ETOPS SIGNIFICANT SYSTEM - FUELERS REPORTED UNABLE TO FUEL AIRCRAFT. ECAM MSG - "FUEL T TANK XFR FAULT". // BITE TEST FAULTED FUEL OUTER TANK INLET VALVE 1 (500QU1). REMOVED AND REPLACED LEFT OUTER TANK FUEL INLET VALVE ACTUATOR PER AMM 28-25-57-000-801-A. OPS CHK OK.