As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
STEP WILL NOT RAISE OR LOWER. THIS UNIT WAS DISASSEMBLED AND INSPECTED BY THE ACCESSORY SHOP. A BURNT SPOT ON THE ARMATURE WAS FOUND TO BE THE PROBLEM. MOTOR AS REPAIRED ON 7-31-96 UNDER NO. MGR. 91072. INSTALLED IN ACTUATOR S/N 003 ON 8-7-96.