As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
NR 3 PITOT INOPERATIVE CAUTION MESSAGE ON EICAS, FOUND HEATING ELEMENT WIRES BURNED. THE NR 3 PITOT HEAD WILL NOT HEAT. R & R PITOT STATIC SENSOR IAW AMM 34-13-02. OPS AND LEAK CHECKED GOOD IAW AMM 30-31-00. REPAIRED WIRING IAW SWPM 20-21-00.