As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
PILOT REPORTED LOSING BOTH ALTERNATORS IN FLIGHT AFTER A MODERATE JOLT OF TURBULENCE, RETURNED WHEN THEY COULD ONLY RESET ONE ALTERNATOR BY FOLLOWING THE QRH PROCEDURE OF REPLACING FIELD FUSES. INSPECTED & REPAIRED SHORTED F1 WIRE IN RT NACELLE, AS WELL AS REMOVED & INSTALLED THE RT ALTERNATOR & VOLTAGE REGULATOR. PARALLELED THE SYS. OPERATIONS CHECKED GOOD AT THIS TIME.