As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
CREW ENTRY DOOR VERY DIFFICULT TO OPEN (DOOR ITSELF, NOT HANDLE). NO FEELING OF "ASSIST" IN RAISING DOOR TO OPEN POSITION. ADJUSTED COUNTER BALANCE IAW MM 52-12-16-5. NO HELP. LUBED CREW ENTRY DOOR IAW MM 12-21-18-3. DOOR OPS CKS GOOD IAW MM 52-12-16-5.