What was found
CAPTAINS OUTER PANE WINDSHIELD STARTED ARCING AT BOTTOM ON CLIMBOUT. LEVELED OFF AT 16,000 FT, RAN QRH AND RETURNED TO DEPARTURE. ON APPROACH, GLASS SHATTERED. R & R CAPTAINS WINDSHIELD IAW AMM 56-11-01-4, OPS CHECKED GOOD. PERFORMED RII OF WINDOW TERMINAL TORQUE.