As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ASH FLT 7279 IAD - CAE REPORTED A PAX DOOR OUTER HANDLE STOW CAUTION MESSAGE ON EICAS AND THAT THE DOOR WOULD NOT OPEN. THE DOOR WAS OPENED BY RAMP OPERATIONS. MX FOUND NO FAULT WITH DOOR LATCHING MECHANISM AND PLACED THE PAX DOOR INDICATION ON MEL.