As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
AIRSHUTTLE 5561 - CLT-GNV - WHILE ON THE GROUND IN GNV, THE F/A FOUND THE CABIN DOOR WAS DIFFICULT TO OPERATE. MAINTENANCE INSPECTED THE DOOR AND LATCH MECHANISM AND COULD NOT DUPLICATE THE DISCREPANCY. AIRCRAFT WAS RETURNED TO SERVICE. (M)