As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
CLT/TLH - FLT 5789 - BEFORE DEPARTURE TO TLH, CREW REPORTED THE PASSENGER DOOR COULD NOT BE OPENED FROM THE OUTSIDE. MAINTENANCE TROUBLESHOT AND ADJUSTED THE INTERNAL HANDLE ROLLER. OPS CHECK GOOD, AIRCRAFT RETURNED TO SERVICE. ACFT TT HRS: 301. ACFT TT CYCLES: 215. (X)