Service difficulty report · Connector · Boeing 767323

Difficulty date
February 5, 2025
Submitted
July 17, 2025
Operation
Air carrier
Aircraft
N379CX
Make and model
Boeing 767323
Aircraft serial
25199
Aircraft time
112,337 hours, 21,117 cycles
Part
Connector
Condition
Damaged
Location
Hf Comms
Stage of operation
IN
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

HF RIGHT AUDIO IS WEAK. PER TS PURPOSES A SELF-TEST WAS PERFORMED ON THE LT & RT HF XCVR,DURING THE SELF-TEST THE STATUS LIGHTS ON RT XCVR DID NOT COME ON.AFTER THAT SWAPPED THE XCVR LT FOR RT SIDE AND PERFORMED THE SELF-TESTAND FOUND SAME RESULT. REMOVED THE XCVR RT SIDE & MONITORED VOLTAGE AT CONNECTOR D643C PINS 2, 3, 7; VOLTAGE IS GOOD BUT FOUND PIN 3PUSHED INTO CONNECTOR. INSTALLED CONTACT PIN ON PIN 3 CORRECTLY, INSTALLED TO THE ORIGINAL POSITION THE LT AND RT XCVR, PERFORMED A SELF-TEST ONBOTH XCVRS THE STATUS LIGHTS COME ON IN BOTH XCVRS. PERFORMED SYS TEST HF COMMS, TEST GOOD. IAW AMM 23-11-03-024-001,AMM 23-11-03-424-005, AMM 23-11-00-735-042 AND SWPM 20-74-20.