As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
RIGHT ENG HPSOV EICAS MESSAGE. CREW FOLLOWED QRH AND TURNED OFF BLEED SWITCH. CREW STATED THAT THE RIGHT PACK WAS INOP AFTER TURNING BLEED SWITCH OFF. WITH BLEED ISSUE AND INOP PACK THE A/C CANNOT CONTINUE ETOPS A/C DIVERTING TO GANDER. SDR REMAINS OPEN.