Service difficulty report · Software · Boeing 767328

Difficulty date
December 23, 2013
Submitted
December 27, 2013
Operation
Air carrier
Aircraft
N764NA
Make and model
Boeing 767328
Aircraft serial
27135
Aircraft time
83,772 hours, 14,129 cycles
Engine
Ge CF680C2B6F
Part
Software
Condition
Corrupted
Location
Cdu
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

BOTH CDU'S HAVE ERRONEOUS DISPLAYS IN FLIGHT. UNABLE TO EXECUTE. PERFORMED OPS CHECK OF THE FMC IAW AMM 34-61-00, NO FAULTS NOTED. NEW FLT PLAN INPUT TO FMC WITH NO ISSUES NOTED. ACFT OK FOR SERVICE.