Service difficulty report · Oven · Boeing 747451

Difficulty date
February 28, 2008
Submitted
February 29, 2008
Operation
Air carrier
Aircraft
N662US
Make and model
Boeing 747451
Aircraft serial
23720
Aircraft time
79,760 hours, 10,233 cycles
Part
Oven
Condition
Contaminated
Location
Galley
Stage of operation
CL
How discovered
O
Nature of condition
B
Precautionary procedure
F, A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AFTER TAKEOFF, NR 2 MAIN TANK FORWARD PUMP MESSAGE AND LIGHT CAME ON, FOLLOWED BY RIGHT UTILITY BUSS LIGHT AND MESSAGE. PERFORMED FUEL PUMP PROCEDURE AS PER COM FIRST AND COMPLIED. THEN PERFORMED RIGHT UTILITY PROCEDURE AS PER COM AND COORDINATED WITH PURSER. HER REPORT THERE AFTER WAS ACRID ODOR AND FUZZY VISIBILITY BUT NO FIRE WAS VISIBLE. ODOR WAS REPORTED AT BOTH ENDS OF THE CABIN. AN EMERGENCY WAS DECLARED AND AN IMMEDIATE LANDING (UNEVENTFUL) WAS MADE BACK AT NRT. MAINTENANCE REMOVED AND REPLACED CONTROL UNIT BUSS, BOOST FUEL PUMP, LOAD CONTROL UNIT, EPESC (ENHANCED PASSENGER ENTERTAINMENT SYSTEM), RELAY R50, AND C/B C401, OVEN CONTROLLER, AND NEED TO REPLACE 2 OVEN RELAYS AND OVEN. ALSO INSPECTED OVEN AND COFFEE CONNECTORS, FEEDER LINES AND CONNECTORS, UTILITY POWER, RECIRCULATION FANS, GALLEY ELECTRIC DISTRIBUTION, ALSO INSPECTED FORWARD AND AFT CARGO COMPARTMENT CEILING AREAS AND FOUND NO ABNORMALITIES. EVERYTHING CHECKED FINE. DID FIND GALLEY UNIT 1 OVEN CONTAMINATED WITH BURNED FOOD RESIDUE AND EMITTING A STRONG ODOR WHEN HEATED. OVEN IS TO BE REPLACED. PULLED AND COLLARED OVEN C/B. AIRCRAFT CHECKED GOOD, AND WAS RETURNED TO SERVICE.