Service difficulty report · Windshield · Hawbee 4000

Difficulty date
June 3, 2021
Submitted
June 3, 2021
Operation
Air carrier
Aircraft
N230JE
Make and model
Hawbee 4000
Aircraft serial
RC23
Aircraft time
4,561 hours, 3,149 cycles
Engine
Pwc PW308A
Engine time
4,348 hours, 3,053 cycles
Part
Windshield
Part number
4013840010010
Part serial
07081H9404
Condition
Failed
Location
Co Pilots
Part time
4,561 hours, 3,149 cycles
Stage of operation
CL
How discovered
O
Nature of condition
O
Precautionary procedure
B, G, A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

A/C EXPERIENCED A FAILURE OF THE OUTER PANEL OF THE CO-PILOTS SIDE REAR WINDOW WHILE PASSING THRU FL250 & WITHIN MOMENTS OF CHECKING THE CHECKLIST THE WINDOW HAD A COMPLETE FAILURE FOLLOWED BY DECOMPRESSION. CREW EXECUTED AN EMERGENCY DESENT PROCEDURES & DECLARED AN EMERGENCY. DUE TO EXTREME NOISE IN COCKPIT BROADCASTED INTENTIONS WITH ATC IN THE BLIND. AFTER DECENDING THROUGH 14000 AND SLOWING AIRCRAFT COMMUNICATION WITH ATC WAS RESTORED. LAND KACY WITH NO FURTHER ISSUES. EMERGENCY AND MEDICAL PERSONNEL MET THE A/C & ASSISTED WITH PASSENGER & CREW NEEDS. WHILE MX TECH WAS INSPECTING WINDOW AREA IT WAS NOTED THAT THE HARDWARE SECURING THE WINDSHIELD ALONG WITH ALL THE OTHER WINDSHIELDS WAS INCORRECT PER THE IPC. ALL SIDE WINDOWS ARE ORIGINAL AND WERE INSTALLED AT THE FACTORY DURING BUILD.