Service difficulty report · Windshield · Dhav DHC8102

Difficulty date
March 11, 2003
Submitted
March 12, 2003
Operation
Air carrier
Aircraft
N807EX
Make and model
Dhav DHC8102
Aircraft serial
292
Aircraft time
29,104 hours, 32,274 cycles
Part
Windshield
Part number
NP15790110
Part serial
93056H5854
Condition
Failed
Location
Right
Part time
23,603 hours, 25,830 cycles
Stage of operation
AP
How discovered
O
Nature of condition
B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SYR-FLIGHT 3889 APPROXIMATELY 4 MINUTES PRIOR TO LANDING IN SYR, SMOKE STARTED TO APPEAR IN COCKPIT. SMOKE ORIGINATED FROM THE HEATING ELEMENT OF THE RIGHT WINDSHIELD. WHILE TAXIING IN THE WINDSHIELD CRACKED. CREW REPORTED TO MAINTENANCE THAT THE RIGHT WINDSHIELD HEATING ELEMENT OVERHEATED CAUSING FUMES IN THE COCKPIT & RIGHT WINDSHIELD WAS CRACKED. MAINTENANCE REPLACED THE WINDSHIELD, WINDSHIELD HEAT CONTROLLER, RELAY 3041-K10, AND TERMINAL END L2. AIRCRAFT GROUND RAN, AND OPERATIONAL CHECK WAS GOOD. AIRCRAFT RETURNED TO SERVICE.