Service difficulty report · Windshield · Dhav DHC8102

Difficulty date
June 3, 2003
Submitted
June 6, 2003
Operation
Air carrier
Aircraft
N844EX
Make and model
Dhav DHC8102
Aircraft serial
339
Aircraft time
25,787 hours, 28,338 cycles
Part
Windshield
Part number
NP15790113
Part serial
02100H3645
Condition
Failed
Location
Cockpit
Part time
1,096 hours, 1,179 cycles
Stage of operation
DE
How discovered
O
Nature of condition
B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FLIGHT 3647 FROM LGA-BTV DESCENDING THROUGH 5000 FT, CREW FIRST SMELLED SOMETHING BURNING . THEN SAW SMOKE COMING FROM WINDSHIELD HEAT TERMINALS. SELECTED HEAT OFF AND LEFT WINDSHIELD CRACKED. CREW DONNED OXYGEN MASKS, DECLARED EMERGENCY. THEN LANDED WITHOUT INCIDENT. CREW REPORTED TO MAINTENANCE THAT SMOKE CAME FROM WINDSHIELD TERMINALS. SELECTED HEAT OFF AND WINDSHIELD CRACKED. MAINTENANCE REMOVED AND REPLACED LT WINDSHIELD, IAW M/M CHAPTER 56-10-11. CHECKED WIRE TERMINALS ENDS. GROUND RAN AIRCRAFT AND OPERATIONAL CHECK WAS GOOD. AIRCRAFT RETURNED TO SERVICE.