As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ALW - NR 2 ENGINE WILL NOT START. NO ROTATION SMOKE COMING FROM STARTER EXHAUST. REMOVED AND REPLACED THE NR 2 STARTER/GENERATOR IAW MTC 6243101. GROUND RAN A/C OPS TEST IS GOOD IAW Q400 AMM TASK 24-31-00-710-802. A/C IS OK FOR CONTINUED SERVICE.