As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
UNABLE TO OPEN MAIN CABIN DOOR, WHEN THE DAMPER OPERATED THE DOOR FROM OUTSIDE, A SCREW AT THE DOOR HANDLE CAME OFF. REPLACED INSERT ON FWD MCD RAIL AT 'BREAK-OVER' POINT. NO FURTHER DEFECTS. DOOR OPERATES NORMALLY. RETURNED TO SERVICE.