As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
RAMP REPORTED AFT PAX DOOR WILL NOT OPEN. REMOVED FROM SERVICE. INSPECTED AND FOUND AFT PAX DOOR LOWER LINER HINGE COVER OBSTRUCTING DOOR HINGE. REMOVED LOWER DOOR LINER IAW AMM 25-26-21-000-801. REPAIRED THE HINGE COVER IAW CMM 25-23-31. INSTALLED THE LINER IAW AMM 25-26-21-400-801. DOOR OPS CHECKED GOOD IAW AMM 52-12-00-710-801. NO PARTS REPLACED. RETURNED TO SERVICE.