As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
AFT PASSENGER DOOR DIFFICULT TO OPEN. REMOVED FROM SERVICE. FOUND THE AFT DOOR FWD UPPER GUIDE ROLLER BINDING. REMOVED AND REPLACED THE UPPER GUIDE ROLLER IAW AMM 52-12-11-400-801, PAR 4L. OPS CHECKED GOOD. AIRCRAFT RETURNED TO SERVICE.