Service difficulty report · Windshield · Bombdr DHC8402

Difficulty date
April 17, 2018
Submitted
April 20, 2018
Operation
Air carrier
Aircraft
N411QX
Make and model
Bombdr DHC8402
Aircraft serial
4055
Aircraft time
38,982 hours, 40,936 cycles
Part
Windshield
Part number
80260006
Part serial
244
Condition
Damaged
Location
Cockpit
Part time
38,917 hours, 40,807 cycles
Stage of operation
CR
How discovered
V
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING CRUISE AT FL250 AN OBJECT IMPACTED THE F/O WINDSHIELD. THE WINDSHIELD CRACKED EVERYWHERE BUT DID NOT BREAK THROUGH. EXECUTED THE CRACKED WINDSHIELD CHECKLIST FROM THE E&A. LANDED WITHOUT FURTHER INCIDENT. REMOVED FROM SERVICE. REMOVED & REPLACED FO'S WINDSHIELD REF AMM TASKS 56-10-01-000-801 & 56-10-01-400-801, C.W MTC 531001E201, NO DEFECTS NOTED. W/S WALKAROUND INSP OF A/C-NO IMPACT AREA NOTED, RETURNED TO SERVICE.