Service difficulty report · Controller · Bombdr DHC8402

Difficulty date
April 13, 2020
Submitted
July 15, 2020
Operation
Air carrier
Aircraft
N437QX
Make and model
Bombdr DHC8402
Aircraft serial
4240
Aircraft time
24,275 hours, 26,222 cycles
Part
Controller
Part number
92146A010401
Part serial
0311
Condition
Inoperative
Location
Cabin Pressure
Part time
30,899 hours, 33,034 cycles
Stage of operation
CL
How discovered
O
Nature of condition
J
Precautionary procedure
G, A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

CLIMBING THRU 10000 FT CREW CHECKED PRESSURE INDICATION CONTROL PANEL AND NOTED CABIN RATE INDICATED 500 FT DECENT W/DIFF OF 0 AND CABIN ALT 0. AT 15 K FT WE CALLED MX THINKING THE AFT OUTFLOW VALVE MIGHT BE STUCK CLOSED WITH THIS INDICATION OR GAUGES MIGHT BE BROKEN AND THEY SAID THERE WASN'T ANYTHING THEY COULD HELP WITH INFLIGHT. WE DESCENDED BACK TO 15K FT WITH PANEL INDICATING THE SAME AS IT DID IN CLIMB. WE THEN STARTED FEELING LIGHT HEADED, TINGLY FINGERED, AND POPPING EARS. FLIGHT ATTENDANTS ALSO REPORTED POPPING EARS. TO BE CONSERVATIVE WE DECIDED TO DIVERT TO PDX WHICH WAS RIGHT BELOW US. DESCENDING THRU 8OOO FT CAPTAIN AND FIRST OFFICER BOTH NEEDED SUPPLEMENTAL OXYGEN. NO CAUTIONS OR WARNINGS WERE TRIGGERED THROUGHOUT THE DURATION OF THE FLIGHT. DIVERTED. LANDING UNEVENTFUL. REMOVED FROM SERVICE. REMOVED AND REPLACED CABIN PRESSURE CONTROLLER AS PER AMM TASK 21-31-06-000/400-801. PRESSURIZED AIRCRAFT AS PER TASK 21-00-00-863-801. NO DEFECTS NOTED. NO CPC FAULTS OR CDS FAULTS. BEFORE CHANGING CONTROLLER WE COULD NOT ACCESS CPC FAULTS ON CDS. CARGO COMPARTMENT BLOW OUT PANELS WERE VERIFIED "NOT BLOWN". AIRCRAFT RETURNED TO SERVICE.