As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
TOW TEAM REPORTS UNABLE TO OPEN MAIN CABIN DOOR DUE TO HANDLE BEING UNDER FLUSH. REMOVED FROM SERVICE. REPLACED STOP GUIDE. INSTALLATION SERVICEABLE PER Q400 MCN 6520839-01 ISSUE 2. OPS CHECK GOOD. NO FURTHER DEFECTS. RETURNED TO SERVICE.