As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
RAMP HAVING TROUBLE OPENING MAIN CABIN DOOR. REMOVED FROM SERVICE. FOUND MAIN CABIN DOOR OUTER HANDLE BUMPER STOP RUBBER DETERIORATED. REMOVED AND REPLACED MCD OUTER HANDLE BUMPER STOP. REF AMM 52-11-11-000-801, 52-11-11-400-801. MCN 6520839-01. ISSUE 02 MCD OPERATES NORMAL RETURNED TO SERVICE.