As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
RAMP REPORTS UNABLE TO OPEN MAIN CABIN DOOR. AIRCRAFT FERRIED TO HEAVY CHECK FOR REPAIRS. 1/31/2024 REF EAMS WO H9405 TASK 2183 FOR ALL WORK PERFORMED. ADJUSTED FWD UPPER & LOWER ALIGNMENT PINS, REPLACED LWR GUIDE RAMP STOP PAD AND ADJUSTED AFT COMMAND RAMP. ALL OPS CHECKS GOOD.