Service difficulty report · Entertain Sys · Emb ERJ170200LR

Difficulty date
January 10, 2024
Submitted
January 11, 2024
Operation
Air carrier
Aircraft
N657QX
Make and model
Emb ERJ170200LR
Aircraft serial
17000943
Aircraft time
1,388 hours, 1,046 cycles
Part
Entertain Sys
Part number
20000
Part serial
657QXS
Condition
Malfunctioned
Location
Mp 3 Player
Part time
1,362 hours, 1,042 cycles
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FA NOTIFIED US IN FLIGHT SHE WAS SHOCKED MULTIPLE TIMES BY TOUCHING METAL AREA IN FWD GALLEY BENEATH THE MP3 PLAYER. REMOVED FROM SERVICE. REMOVED AND REPLACED PRA/MP3 PLAYER REF E175 AMM 44-21-02-000/400-801-A. OP CK GOOD. CND SHOCKING - SUSPECT INTERNAL SHORT OF MP3 PLAYER. RETURNED TO SERVICE.

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