Service difficulty report · Floor Panel · Emb ERJ170200LR

Difficulty date
February 22, 2026
Submitted
February 24, 2026
Operation
Air carrier
Aircraft
N641QX
Make and model
Emb ERJ170200LR
Aircraft serial
17000761
Aircraft time
18,986 hours, 13,387 cycles
Part
Floor Panel
Part number
17046585409
Condition
Damaged
Location
Zone 200
Stage of operation
CL
How discovered
O
Nature of condition
B, A
Precautionary procedure
F, A, G

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SHORTLY AFTER TAKEOFF A PASSENGER'S CELL PHONE CAUGHT FIRE WITH RESULTED IN A PASSENGER GETTING BURNED AND DAMAGE TO ROW 12 CARPET AND FLOOR PANEL FIRE DID NOT BURN THROUGH FLOOR PANEL. CREW AND PASSENDERS DEPLOYED OXYGEN MASKS DUE TO FUMES. AFT FIRE EXTINGUISHER WAS USED ALONG WITH THE BATTERY CONTAINMENT BAG AND TWO FIRST AIR KITS. AIRCRAFT RETURNED TO THE FIELD AND EMERGENCY WAS DECLARED. AIRCRAFT LANDED OVERWEIGHT. REMOVED FROM SERVICE. NO DAMAGE FOUND DURING PHASE 1 OVERWEIGHT LANDING INSPECTION. REPLACED FIRST AID KITS AND FIRE EXTINGUISHER AND BATTERY CONTAINMENT BAG. REPLACED BURNT CARPET AND FLOOR PANEL.

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