As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
BOI- MAIN CABIN DOOR EXTERIOR RELEASE HANDLE RECESSES TOO FAR INTO THE INDENT. CAN NOT OPEN MAIN CABIN DOOR FROM THE OUTSIDE. REMOVED AND REPLACED THE EXTERIOR DOOR HANDLE BUMPER UNIT. OPERATIONAL CHECKS GOOD. AIRCRAFT RETURNED TO SERVICE.