Service difficulty report · Windshield · Emb ERJ170100SU

Difficulty date
January 30, 2013
Submitted
January 31, 2013
Operation
Air carrier
Aircraft
N807MD
Make and model
Emb ERJ170100SU
Aircraft serial
17000020
Aircraft time
22,267 hours, 16,583 cycles
Part
Windshield
Part number
NP18730115
Condition
Cracked
Location
Cockpit
Stage of operation
CL
How discovered
V
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

EN ROUTE FROM PHL TO CYHZ, CREW REPORTED A LOUD BANG WAS HEARD. CAPTAIN NOTICED THAT HIS WINDSHIELD WAS SHATTERED AND RETURNED TO PHL WITHOUT INCIDENT. MAINTENANCE REMOVED AND REPLACED WINDSHIELD PER EMB AMM AND OPS CHECKED GOOD.

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