Service difficulty report · Windshield · Emb ERJ170100SU

Difficulty date
February 9, 2013
Submitted
February 11, 2013
Operation
Air carrier
Aircraft
N816MA
Make and model
Emb ERJ170100SU
Aircraft serial
17000037
Aircraft time
21,946 hours, 16,301 cycles
Part
Windshield
Part number
NP18730116
Condition
Cracked
Location
Cockpit
Part time
21,946 hours, 16,301 cycles
Stage of operation
TX
How discovered
O
Nature of condition
A
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AFTER FLIGHT FROM PHL TO BNA, AIRCRAFT WAS TAXIING TO GATE NORMALLY WITH NO FAIL OR FAULT MESSAGES PRESENT. CREW REPORTED FLAMES STARTED COMING FROM THE FIRST OFFICERS WINDSHIELD AND COULD SEE THE WINDSHIELD CRACK AND START TO MELT. FIRE DEPARTMENT WAS CALLED AND PUT OUT THE FIRE WITHOUT INCIDENT AND PASSENGERS WERE OFF LOADED WITHOUT INCIDENT. MAINTENANCE REMOVED AND REPLACED WINDSHIELD PER EMB AMM AND OPS CHECKED GOOD.

More about the Emb ERJ 170-100SU