Service difficulty report · Windshield · Emb ERJ170200LR

Difficulty date
November 20, 2015
Submitted
November 23, 2015
Operation
Air carrier
Aircraft
N117HQ
Make and model
Emb ERJ170200LR
Aircraft serial
17000184
Aircraft time
21,650 hours, 17,217 cycles
Part
Windshield
Part number
NP18730118
Part serial
15162H5481
Condition
Smoke
Location
Cockpit
Part time
190 hours, 141 cycles
Stage of operation
CL
How discovered
O
Nature of condition
B
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FLYING, CREW REPORTED AN ELECTRICAL ODOR. CREW LEVELED OFF AT 28000 FEET TO TROUBLESHOOT, DONNED O2 MASKS AND RAN QRH. CREW DECLARED AN EMERGENCY AND DIVERTED. CREW NOTED SMOKE, TURNED OFF THE WINDSHIELD HEAT 2 AND SMOKE STOPPED. WITH EMERGENCY VEHICLES STANDING BY, CREW LANDED AND STOPPED ON RUNWAY WITHOUT INCIDENT. AFTER GETTING THE ALL CLEAR, CREW TAXIED TO GATE WHERE PASSENGERS DEPLANNED NORMALLY. MAINTENANCE TROUBLESHOT WINDSHIELD TERMINAL LUG, R & R TERMINAL LUG AND R & R F/O WINDSHIELD IAW AMM AND OPS CHECKED GOOD.

More about the Emb ERJ 170-200 LR