Service difficulty report · Windshield · Emb ERJ170200LR

Difficulty date
January 22, 2020
Submitted
January 24, 2020
Operation
Air carrier
Aircraft
N116HQ
Make and model
Emb ERJ170200LR
Aircraft serial
17000183
Aircraft time
32,382 hours, 24,870 cycles
Part
Windshield
Part number
NP18730120
Part serial
18081H2167
Condition
Scratched
Location
Cockpit
Part time
4,716 hours, 3,271 cycles
Stage of operation
CR
How discovered
V
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

NOTICED SMALL CRACK FORMING ACROSS FO'S WINDSHIELD. DECLARED EMERGENCY, DIVERTED TO LGA, LANDED WITHOUT INCIDENT. NO CRACKS, FOUND SCRATCHES INSTEAD. PLACED ON DMI. LATER THAT NIGHT, R&R FO'S WINDSHIELD IAW AMM 56-11-00.

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