Service difficulty report · Windshield · Emb ERJ170200LR

Difficulty date
July 11, 2025
Submitted
July 15, 2025
Operation
Air carrier
Aircraft
N125HQ
Make and model
Emb ERJ170200LR
Aircraft serial
17000202
Aircraft time
40,045 hours, 30,447 cycles
Part
Windshield
Part number
NP18730118
Part serial
13267H0211
Condition
Cracked
Location
Zone 200
Part time
21,843 hours, 15,430 cycles
Stage of operation
AP
How discovered
V
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FO WINDSHIELD SHATTERED IN DESCENT. EICAS MSG OF WINDSHIELD HEAT FAIL. DECLARED EMERGENCY, LANDED WITHOUT INCIDENT. REMOVED AND REPLACED RH WINDSHIELD.

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