As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
WHILE CLOSING THE MAIN CABIN DOOR ONE OF THE CABLES BROKE WHEN THE DOOR WAS ABOUT 3 FEET OFF THE FOUND. THE DOOR THEN DROPPED BACK TO GND. APPARENTLY A WAND FROM ONE OF THE RAMP AGENTS WAS LT ON THE STAIRS & JAMMED THE DOOR AS IT WAS BEING RAISED. INSPECTED DOOR FOR DAMAGE, NO DAMAGE FOUND. DEFERRED PAX DOOR ASSIST SYS IAW MEL 52-11-01.