As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
SUPPLEMENTAL INFORMATION (PART AND SERIAL NUMBER ADDED) - AT 19,000 CRUISE, SMELLED FUMES BURNING FOR 1 MINUTE THEN FO WINDSHIELD OUTER SHATTERED AROUND LOWER/BURNED - SEE JOBCARD 900-56-900-901 FOR REPLACEMENT OF RIGHT WINDSHIELD SEE JOBCARD 900-56-900-901 FOR REPLACEMENT OF RIGHT WINDSHIELD - RIGHT WINDSHIELD TEMP CONTROLLER NEEDS TO BE REPLACED DUE TO WINDSHIELD ARCING - REMOVED AND REPLACED RIGHT WINDSHIELD TEMPERATURE CONTROLLER IAW AMM 30-41-06