As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
PASSENGER DOOR WILL NOT OPEN AFTER HANDLE LIFTED PLACING PAX DOOR ON MEL #52-21-1 CAT A, INSTALLED BALLAST IAW AMM 52-00-00867-801. PERFORMED FUNCTIONAL TEST OF PAX DOOR IAW AMM 52-11-00-720-802. ADJUSTED UPPER FWD PAX DOOR LATCH PIN IAW AMM 52-11-02. LOCKING CAM NOT ENGAGING. AFT SPIGOT CAM NOT ENGAGING, REMOVED BALLAST IAW AMM 52-00-00-867-801.