Service difficulty report · Window · Boeing 747409

Difficulty date
July 27, 2011
Submitted
August 2, 2011
Operation
Air carrier
Aircraft
N18203
Make and model
Boeing 747409
Aircraft serial
28711
Aircraft time
63,750 hours, 11,310 cycles
Part
Window
Part number
65B0767321
Condition
Broken
Location
Pax
Stage of operation
IN
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

(B18203) AFTER FLIGHT, DAILY CHECK WAS PERFORMED. LT PASSENGER WINDOW OUTER PANE (STA 1590, BESIDE SEAT 45A) WAS FOUND BROKEN. NO DAMAGE IS FOUND IN THE MIDDLE PANE. THE OUTER PANE AND MIDDLE PANE HAD BEEN REPLACED IAW AMM 56-21-01. REPORTED THIS CASE TO MFG FOR ANALYZING THE CAUSE. ISSUED AN EO TO CONDUCT 1 TIME INSP ON ITS PASSENGER FLEET.