As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ON FLIGHT 3962 DURING CRUISE A FLAP FAIL MESSAGE APPEARED AND REMAINED ON EICAS. THE FLAPS FAILED AT 0 DEGREES. THE CREW DECLARED AN EMERGENCY AND LANDED WITHOUT INCIDENT. AIRCRAFT REMOVED FROM SERVICE. THE AIRCRAFT WAS INSPECTED TO THE EXTENT NECESSARY FOR A FERRY FLIGHT AND FOUND TO BE IN SAFE CONDITION FOR A FERRY FLIGHT. REMOVED AND REPLACED SERVABLE FLAP MOTOR DRIVE IAW EMB 145 AMM 27-53-04. OPERATIONAL CHECK GOOD. AIRCRAFT RETURNED TO SERVICE.