As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
FOR FLIGHT 3242 THE CREW REPORTED THE FLIGHT ATTENDANT COULD NOT OPEN THE MAIN DOOR. THE AIRCRAFT WAS REMOVED FROM SERVICE. REMOVED AND REPLACED WASHERS BETWEEN ARM LOWER FITTING NR 1 AND FITTING NR 2 IAW ETN EM 52-013R1. THE DOOR OPERATIONAL CHECK WAS GOOD. THE AIRCRAFT WAS RETURNED TO SERVICE.