As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
FOR FLIGHT 3865 THE RAMP REPORTED THE MAIN PASSENGER DOOR WOULD NOT OPEN FROM OUTSIDE. THE AIRCRAFT WAS REMOVED FROM SERVICE. PERFORMED ADJUSTMENT OF THE PASSENGER DOOR AND THE COUNTER BALANCE SYSTEM IAW CRJ 700 AMM 52-11-17 AND 52-11-00 THE OPERATIONAL CHECK WAS GOOD. NO PARTS REMOVED OR REPLACED. THE AIRCRAFT WAS RETURNED TO SERVICE.