As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
THE CREW REPORTED THE MAIN PASSENGER DOOR WAS DIFFICULT TO CLOSE CAN NOT LIFT DOOR HANDLE. THE ACFT WAS REMOVED FROM SERVICE. REMOVED PAX DOOR FITTING WEB SPRINGS & SUPPORT STRUCTURE INSTALLED NEW PAX DOOR FITTING, NEW WEB SUPPORT STRUCTURE & SPRINGS IAW SRM 51-25-03. THE ACFT WAS RETURNED TO SERVICE. (OPEN)