As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
FOR FLIGHT 2963 THE CREW REPORTED THE MAIN DOOR WON'T CLOSE (LARGE GAP AT THE TOP). THE AIRCRAFT WAS REMOVED FROM SERVICE. CLEANED AND LUBED MAIN DOOR FRAME ROLLERS. THE OPERATIONAL CHECK WAS GOOD IAW AMM 52-10-00. THE AIRCRAFT WAS RETURNED TO SERVICE.