As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ON FLIGHT 3249 THE CREW REPORTED THE CABIN ENTRY DOOR HANDLE OPERATION IS DIFFICULT AND PRODUCES A SNAPING SPRING EFFECT WHEN LOCKING -REPEAT WRITE UP PAGE 3160411. THE AIRCRAFT WAS REMOVED FROM SERVICE. MAIN ENTRY DOOR ROLLERS SERVICED IAW AMM 52-18-00. THE OPERATIONAL CHECK WAS GOOD NO DEFECTS NOTED. THE AIRCRAFT WAS RETURNED TO SERVICE.