As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ON FLIGHT 3243 THE CREW REPORTED THEY WERE UNABLE TO OPEN THE CABIN DOOR FROM INSIDE. THEY REQUIRED OUTSIDE PERSONNEL TO OPEN THE DOOR. THE LEVER INSIDE ONLY LIFTED PARTIALLY. THE AIRCRAFT WAS REMOVED FROM SERVICE. ADJUSTED MAIN DOOR CABLES IAW EMB AMM 52-18-00. NO PARTS REMOVED OR REPLACED. THE OPERATIONAL CHECK WAS GOOD. THE AIRCRAFT WAS RETURNED TO SERVICE.