As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ON FLIGHT 4265 THE CREW REPORTED THE MAIN CABIN DOOR WOULD NOT FULLY CLOSE. THE AIRCRAFT WAS REMOVED FROM SERVICE. FOUND BOLT SHEARED ON LEFT SIDE OF INNER HANDLE BOX. REMOVED AND REPLACED BOLT IAW EMB-140 AMM 20-10-01. THE OPERATIONAL CHECK WAS GOOD IAW EMB-140 AMM 52-18-00-820-801-A. THE AIRCRAFT WAS RETURNED TO SERVICE.