As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ON FLIGHT 4281 THE CREW REPORTED THE CABIN DOOR WOULD NOT OPEN FROM INSIDE OF AIRCRAFT. THE AIRCRAFT WAS REMOVED FROM SERVICE. FOUND MAIN CABIN DOOR INTERNAL ACTUATING HANDLE LOOSE AND UNABLE TO ACTIVATE UNLOCKING CAM MECHANISM. RE-INSTALLED INTERNAL ACTUATING HANDLE IAW ERJ 135 AMM 52-18-05. MAIN DOOR FUNCTIONAL CHECK WAS GOOD EAW ERJ 135 AMM 52-18-00. THE AIRCRAFT WAS RETURNED TO SERVICE.