As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
FLIGHT 9807, CREW REPORTED MAIN CABIN DOOR IS VERY DIFFICULT TO OPEN - MECHANICALLY 1ST STEP OPEN OK 2ND STEP DOOR BINDS MECHANISM. THE AIRCRAFT WAS REMOVED FROM SERVICE. RIGGED PASSENGER DOOR IAW AMM 52-18-00. OPS CHECKED GOOD. AIRCRAFT RETURNED TO SERVICE.