As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
FLIGHT 3847, FLIGHT ATTENDANT REPORTED THE MAIN DOOR WAS HARD TO OPEN AND IT MADE A STRANGE NOISE INSIDE OF DOOR WHEN OPENING AND FELT LIKE SOMETHING WAS LOOSE OR BROKEN WHEN MOVING LEVER. AIRCRAFT REMOVED FROM SERVICE. REMOVED AND REPLACED MAIN CABIN DOOR ICE BREAK ASSEMBLY IAW AMM 52-11-15. OPS CHECKED GOOD. AIRCRAFT RETURNED TO SERVICE.