As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
ON FLIGHT 2810 THE FLIGHT ATTENDANT REPORTED THE MAIN DOOR WAS DIFFICULT TO OPEN. THE AIRCRAFT WAS REMOVED FROM SERVICE. INSTALLED WASHER ON NR 1 ARM FITTING LOWER PART AS PER ETN # EM-52-013R1 AND EMB AMM 52-18-06. THE OPERATIONAL CHECK WAS GOOD IAW EMB AMM 52-18-00. THE AIRCRAFT WAS RETURNED TO SERVICE.